Where in the World do we Begin

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When I receive a phone call from a potential client they are usually at the end of their rope.  They have no idea where to turn or who to turn to.  Life can sometimes, very unexpectantly, slap us in our face to get our attention.  This is usually the state of mind of the people calling for help.  They don't know where to turn and they are in a panic.  Taking a deep breath and not letting fear control you is the first step.  Then sitting back and creating a plan is the next step.  When my kids come...